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Shipping

At Luxyville.com, we value every single customer and every parcel delivery carefully. We are delighted to announce that customers now enjoy FREE STANDARD SHIPPING on orders over $40 USD (Shipping Excluded).

*Important Notes

  • Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall "shipping time".

  • All packages have specific tracking information.

  • You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.

  • Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.

  • Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.

  • It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

  • Luxyville ships all packages from our warehouse and distribution center.

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© 2018 by LUXYVILLE, INC. All Rights Reserved.

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